FAQ

How do I order a custom pet memorial product?

Choose the product you’d like (urn, figurine, portrait, doll, or keychain), place your order, and then send us your pet’s photos. Our artists will confirm the details, production time, and customization options. We’ll keep you updated during the creation process.

What photos do you need for customization?

We recommend clear, high-resolution photos showing your pet from the front, sides, and back. Close-ups of unique details (fur, collar, eyes) help us capture their personality more accurately.

How long does it take to make my order?

Since each piece is handmade, production time varies:

  • Urns: 2–4 weeks
  • Figurines: 3–6 weeks
  • Portraits & Felt Dolls: 2-3 weeks
  • Leather Carvings: 2–3 weeks

We’ll confirm the timeline with you once your order is placed.

Do you ship internationally?

Yes! We ship worldwide. Delivery usually takes 7–15 business days after production is completed. Every item is carefully packaged to ensure it arrives safely.

Why choose Foreverpetkeep?

At Foreverpetkeep, we believe pets are family. Each product is:

  • Handcrafted by experienced artists
  • Made with eco-friendly, high-quality materials
  • Personalized from your pet’s photos
  • A heartfelt tribute to celebrate the love you share